Privacy Policy
Contents
This policy explains how Edlytix handles information shared through this marketing website and demo enquiries.
Who we are
Edlytix is developed by Competenza Innovare IT Services FZCO. For privacy questions, contact support@edlytix.ai.
Information you share
When you contact us, you may provide your name, school or organisation, work email, role, phone number and the information in your message. Please do not submit student records, assessment files or sensitive personal information through this website.
How we use information
We use enquiry information to respond to you, arrange a demonstration, discuss your school’s requirements and maintain related correspondence. Requesting a demo does not subscribe you to a marketing mailing list.
Website operation and cookies
Hosting and security services may process technical information such as IP addresses, browser details and request logs to deliver and protect the website. This website design does not include advertising trackers. Essential hosting or authentication cookies may be used. We will update this policy if additional analytics or marketing tools are introduced.
Who may process information
Enquiries are handled by the Edlytix team and service providers supporting website hosting and business email, including Hostinger for hosting, Microsoft 365 for email and Google Drive for website backups. Service-provider processing locations depend on the services and account configuration used. Contact us if you require details before sharing information.
Retention and security
Enquiry correspondence is kept for the period needed to respond and manage the business relationship, subject to applicable record-keeping requirements. Website email delivery logs are configured to be retained for 14 days. Backup copies follow the configured backup retention schedule. Access is limited to authorised users. Contact us to ask about retention or request deletion.
Your requests
You may contact us to request access to or correction of your information, ask for deletion, or request that we stop contacting you. Where processing relies on your consent, you may withdraw it. Requests are handled subject to applicable law and any required identity verification.
School platform data
This policy covers the marketing website and enquiries. Processing of student or assessment data within the Edlytix platform is governed by the school’s applicable service agreement and data-processing arrangements.
Updates and contact
We may update this policy as the website and services change. For questions or requests, email support@edlytix.ai.